Strategy Competition

New PDF release: The New IT Outsourcing Landscape: From Innovation to Cloud

By Leslie P. Willcocks, Mary C. Lacity

ISBN-10: 1137012293

ISBN-13: 9781137012296

ISBN-10: 1349595322

ISBN-13: 9781349595327

Written by way of the world's prime lecturers within the outsourcing box, this books offers the newest evaluate of advancements in learn and perform. It makes a speciality of new practices in innovation, offshoring, onshoring, functions, undertaking administration and cloud prone, supplying a particular thought of outsourcing.

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Additional resources for The New IT Outsourcing Landscape: From Innovation to Cloud Services

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Outsourcing – Applications Development and Maintenance 2 5. Contract size 4 6. Contract detail 4 TOTAL 365 ITO outcomes 1. Outsourcing outcomes – success 134 14. Initial trust 2 2. Outsourcing outcomes – success – offshore 44 15. Supplier employee performance 1 3. Relationship quality 33 16. Maintenance efforts 1 4. Outsourcing outcomes – business performance – client 31 17. Process performance 1 5. Outsourcing outcomes – project performance – offshore 28 18. Conflict 1 6. Outsourcing outcomes – IS performance 26 19.

Task interdependence 3 3. Measurement difficulty 11 12. Client-specific knowledge required 3 4. Transaction costs 11 13. Technical knowledge required 3 5. Critical role of IS – transaction 9 14. Opportunism 3 6. Business risk 5 15. Transaction homogeneity 2 7. External production cost advantage 5 16. Task structure 1 8. Transaction size 4 17. Switching costs 1 9. Task complexity 4 Transaction attributes Total: 115 Relationship characteristics 1. Effective knowledge sharing 12 14. Mutual understanding 3 2.

This analysis is particularly important because it shows that offshore outsourcing of IT has matured from an evolving research area, as identified by Dibbern et al. (2004), to a more mature topic 10 years later. (The distinctive spike in 1995 is actually 11 findings from one particularly forward-thinking paper by Sobol and Apte (1995). ) Findings on the independent variables We identified 138 independent variables used in ITO research. 6). Each category is briefly discussed below. Motivation to outsource.

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The New IT Outsourcing Landscape: From Innovation to Cloud Services by Leslie P. Willcocks, Mary C. Lacity

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