Digital Insurance: Business Innovation in the Post-Crisis - download pdf or read online

By Bernardo Nicoletti

ISBN-10: 1137553278

ISBN-13: 9781137553270

ISBN-10: 1349558583

ISBN-13: 9781349558582

This ebook explores the ways that the adoption of latest paradigms, tactics, and applied sciences can result in larger profit, rate potency and keep watch over, in addition to more desirable enterprise agility within the assurance undefined.

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Perhaps more importantly, the organization must treat the initial application of the Lean and Digitize innovation method as the beginning of an iterative cycle that generates continuous improvement and leads to a change in the culture of the organization toward Lean thinking. A “problem” or “challenge” should not trigger process improvement efforts. Rather, it should be a substantial and ongoing part of the organizational culture. 6 The Lean and Digitize innovation model (7 D’s) Innovation in Insurance 17 Digital insurance Digital insurance refers to the provision and operations of insurance and connected financial services with the help of digital solutions.

For instance, transactions executed by the front office staff (be they telephone operators or virtual agents on the Web or something similar) may be processed by the middle office before being completed by the back office. Insurance companies have four ways of using digital capabilities to create value for their customers and good business for themselves from the process point of view: ● Digital solutions increase an insurance company’s connectivity – not just with customers but also with agencies, brokers, employees, and merchants.

It is more focused on attaining target/maturity, and less focused on learning. Agile or innovation models Cyclic or agile innovation models can be an alternative to linear models. Such models are cyclical in the sense that they are driven by the product improvement cycle. This cycle often begins with the customer’s needs, which keep changing. An enterprise may be working on several new product developments simultaneously. Thus, at the same time there might be products at different points in the cycles of innovation.

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Digital Insurance: Business Innovation in the Post-Crisis Era by Bernardo Nicoletti

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